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VOKPIT: Privacy Policy

Last updated: October 2026 · VOKPIT app for Android and iPhone (com.vokpit.app)

In short.

1. Who is responsible for your data

VOKPIT is published by a private individual based in France, the data controller under the General Data Protection Regulation (GDPR), who remains anonymous on this site for now (legal notice). For any question or request about your data: [contact address to come].

Two Android versions. VOKPIT is distributed through Google Play and, for beta testers only, outside Google Play, directly by its publisher. This policy covers both; when a feature exists in only one of them, it says so.

2. What stays on your phone

To work, VOKPIT reads or produces the following data. It stays on the device and is sent neither to the publisher nor to any third party, except as stated in each item and in the cases of §5.

Android backup. Depending on your Android settings, the system may back up part of the app's data to your Google account (device backup). Location histories, other people's data (emergency contacts, tracking recipients) and learned music (learned Spotify tracks) are excluded.

3. Your location, including in the background

VOKPIT uses the phone's precise location (GPS) for speed, lean angle, the map, guidance, the ride log, hazard alerts and the SOS alert. It is also used when the app is closed or the screen is off, in five cases, each shown by a permanent notification that lets you stop it:

If you refuse notifications to VOKPIT, Android hides these permanent notifications: guidance, recording, live tracking and crash detection carry on, and show and stop in the app (and, since Android 13, in the active apps list of quick settings); automatic ride detection, on the other hand, stays on standby while its notification cannot be shown.

These positions stay on the phone. They only leave it for the uses of §5: rerouting during guidance, live tracking, SOS alert, hazards shared between riders (the area you are in during guidance, the position of a hazard you report), syncing the ride log if you tick it.

4. Your account

The app requires an account from first launch. It syncs your settings if you turn syncing on (§5), shares the hazards you report with other riders (§5) and, on Android, activates a code offered to beta testers. A subscription bought in Google Play or in the App Store is not linked to it: it stays tied to your Google Play or Apple account (§5). Two ways to sign in on Android; the iPhone adds Sign in with Apple (§13):

As soon as you sign in, your account is created on our server, which keeps a session for each signed-in phone: the device's pseudonymous identifier (§6) and the dates it was opened and last used. Signing in sends none of the app's data: syncing stays off until you turn it on. Hazards you report, however, go to other riders while their sharing stays on (§5). An inactive session expires after 180 days. An account that holds no activation code and that no phone has used for two years (no sign-in, no sync) is deleted: an email warns you 30 days before, with a link to keep it, and signing in to the app is enough too. An email account never opened in the app is deleted two years after its last sign-in, without a warning email, since we hold no plain address to write to.

5. What goes over the network

VOKPIT is not a fully offline app. Here is the complete list of its network exchanges. Connections are encrypted (HTTPS), except the audio stream of some web radios, which carries no data about you. Every connection also carries the phone's IP address and standard technical information (depending on the case, app version, phone model and Android version).

With our servers

With third-party services, directly from your phone

None of these requests send your address book, the content of your texts or an advertising identifier.

To other apps, on your request

Some commands hand over to another app on the phone, which then receives what you asked for: a general question to the phone's assistant or a Google search, a destination to Google Maps or Waze when VOKPIT's guidance is not available, a track or a search to the Spotify app (for a search, the words you dictated), a "like" to the music app that is playing, the Google Play subscriptions page (Google Play version), the code and link of a listen-together session to the app you choose to share them with, the page where Spotify sends you your data to your browser, and, through "Report a bug", an e-mail to the publisher prefilled with the phone model and the Android and VOKPIT versions to your e-mail app, which only leaves if you send it.

By text message, from your phone

Some messages leave from your phone, through your carrier, like any text: none of our servers sees them, and your contacts' numbers go to nobody but the carrier.

6. Device identifier

To tie a licence to a phone and limit a code to three devices, VOKPIT computes a pseudonymous identifier: an irreversible hash, specific to VOKPIT, of the device's Android identifier. It is sent when activating a code, when opening an account session, on each sync and with each exchange of hazards shared between riders (§5). It cannot track you across other apps. VOKPIT does not use the advertising identifier.

7. Who your data is entrusted to

ProviderRoleLocation
Cloudflare, Inc.Hosting of the account, licence, sync, shared-hazard and listen-together service, and of this siteGlobal network, US company
ClouviderHosting of nav.vokpit.com (routes, maps, live tracking, zones) and of the encrypted backup copy of the account, licence and sync serviceAmsterdam, Netherlands
ResendSending verification and password-reset emails, and the warning before an unused account is deletedUnited States
Google (Google Play)Sale and collection of subscriptions in the Google Play version, and delivery of the speech model in that version, under its own privacy policyIreland and United States
Apple (App Store)Sale and collection of subscriptions in the iPhone version, Sign in with Apple, Apple Music playback if you choose it (§13), under its own privacy policyIreland (Apple Distribution International Ltd.) and United States (Apple Inc.)

The third-party services of §5 (phone speech recognition and geocoder, komoot, MET Norway, MetaBrainz, web radios, Hugging Face, Google) receive directly from your phone what is described for each, under their own responsibility. Hazards you share are shown to other VOKPIT users passing nearby, with nothing that identifies you (§5). We neither sell nor rent any data. When data is processed outside the European Union, it is under the safeguards provided by the GDPR (European Commission standard contractual clauses or adequacy decision) that these providers include in their terms.

The providers that process your data on our behalf (Cloudflare, Clouvider, Resend) do so on our instructions and give it protection at least equal to the protection this policy describes. Google and Apple also act on their own behalf, under their own privacy policies.

8. Why, and on what basis

ProcessingLegal basis (GDPR, art. 6)
Voice commands and their transcription, routes, weather, address search, music, radios, listen together, mapsPerforming the service you ask for
Account, activation codes, licences, device limitPerforming the contract
Sync, live tracking, arrival message, automatic ride detectionYour consent, which you can withdraw at any time by turning the feature off
SOS alertYour consent (you choose the contacts and turn detection on); in a crash, the protection of your vital interests
Hazards shared between ridersLegitimate interest: warning riders who pass the same spot of a hazard another rider has just seen. You can object at any time by turning sharing off on the Road hazards screen
Abuse prevention (request counters, password protection)Legitimate interest: the security of the service
Log of operations on codes and accountsLegitimate interest: proving what was done (activation, deletion) in a dispute or a request about your rights
Warning, then deletion of an unused accountLegitimate interest: keeping an account only while it is used, without deleting it behind your back

9. How long

DataDuration
Account (identifier, email, password hash)Until the account is deleted. An account that holds no activation code and that no phone has used for two years is deleted, after a warning email 30 days before; an email account never opened in the app, two years after its last sign-in
Synced copy of your settingsUntil you erase it or delete the account, or the account is deleted for lack of use
Device session180 days of inactivity
Verification and reset links24 hours and 1 hour
Abuse counters (IP address, hashed email, account identifier)2 minutes to 48 hours
Live trackingDeleted within 24 hours
Hazards shared between riders (type, position, direction, time, pseudonyms of their author and of the riders who said they are still there or gone)Until they expire: 2 hours for an animal, 3 hours for an accident, 12 hours for an object or a slippery road, 7 days for gravel; a "still there" extends it, never beyond 4 times that duration (28 days at most). Removed earlier by their author, by two other riders or by deleting the account. The encrypted copy kept at Clouvider does not contain them; Cloudflare's 7-day copies may
List of your shared reports (the 200 most recent), used only to erase them if you delete the account29 days after your last report
Log of published hazards (account reference, hazard identifier and type, time; never an IP address), to answer a court order1 year, account deletion included
Reports received by an author (pseudonyms of the riders who reported them) and the resulting suspension90 days after the last report; erased with the reported account
Authors you no longer want to see (author fingerprints)1 year after your last choice; erased with your account
Listen together (code, hash of the key, station, playback state, dates of opening and last change)Unreadable 45 minutes after the last send from the phone that opened it, 15 minutes after it is ended, and 12 hours at most after it was opened; erased from the database within the following hours. Never in the encrypted copy kept at Clouvider; Cloudflare's 7-day copies may hold it
Activation code and licence (code, pseudonymous identifiers of activated devices and their activation date)While the licence is in use. A gift key may carry its recipient's address: it goes with the account the key is tied to (a key that asks you to sign in to activate it), and otherwise stays while the key is in use
Subscription bought in Google PlayAt Google, under its policy. On the phone, the list of active modes: until you uninstall the app. The sales statements we draw from Google's console: 10 years (accounting records)
Log of operations on codes and accounts (date, operation, result, activation code, account reference, pseudonymous device identifier, sign-in type; no IP address, email address or name)3 years, including after the account is deleted: it proves the deletion took place
Backup copies of the account, licence and sync service (accounts, activation codes, sessions, synced copy of your settings, operations log and log of published hazards; in the encrypted copy, never the shared hazards themselves, their reports or listen-together sessions)7 days at Cloudflare. One encrypted copy a day at Clouvider, kept 30 days: erased data leaves the copies within 30 days. If copies stopped, the last three would stay until replaced
Former database of the same service (before October 2026), frozen when it moved to the current database and never read againUntil we erase it, once the current database is verified. Data erased since that move may still be in it until then
Server technical logs (IP address, date, requested address)30 days at most
Tokens and library of a Spotify account connected before 7 October 2026, on the phoneErased at the first launch of the version that removes the connection
Learned Spotify tracks, on the phoneThe 2,000 most recent, and separately, for an imported export, its liked songs and the rest of its most played tracks (10,000 at most in all), until you erase them (settings) or uninstall the app
Data kept on the phoneUntil you erase it or uninstall the app

10. Security

Exchanges with our servers are encrypted (HTTPS). Passwords are only kept as a salted hash. Session tokens are only kept server-side as a hash. The backup copy kept at Clouvider is encrypted before it leaves Cloudflare, and the key that opens it is on no server. The licence is verified on the phone by cryptographic signature, without a connection. Tracking links rely on random 128-bit tokens, separate from the secret that allows publishing. Likewise, the code of a listen-together session only lets you follow it: changing or ending it takes a random 128-bit key that only the phone that opened it holds, and that our server keeps only as a hash.

11. Your rights

You have the right to access, rectify, erase, restrict, object to and port your data, and to withdraw your consent at any time. Part of this is done directly in the app: turning a feature off, erasing your synced data, exporting a ride or a maintenance log, deleting your account. For the rest, write to [contact address to come]: we answer within one month. You may also lodge a complaint with the French data protection authority, the CNIL (www.cnil.fr), or the authority of your country.

12. Deleting your account

In the app, for any account: Settings › Store and license › Account › Delete my account on Android, Settings › Store and account › Account › Delete my account on iPhone; an email account confirms by typing its password again, and on iPhone an Apple or Google account confirms by signing in again with the same account. Without the app: follow www.vokpit.com/delete-account. Deletion erases your account, your email address, your sign-in identities, your password hash, your sessions, the synced copy of your settings and the hazards you shared with other riders (the 200 most recent; older ones expire on their own, §9). Your "still there" and "gone" on other riders' hazards stay until those hazards expire, under a pseudonym, without your account or address; only the account reference kept in the log of operations could still link them to it. The one-year line of each hazard you published also stays until its term (§9). What remains, for 3 years, is one line in the log of operations (§9): the date, the account reference, its activation codes and the sign-in type (Google, Apple, email), with no address and no Google or Apple identifier, so the deletion can be proven. A verification or reset link already sent erases itself within 24 hours. Backup copies keep them for 30 more days at most while copies run (§9), and are only used to rebuild the service after a failure. The activation codes described in §9 are kept for the stated period, because they keep the licence already activated on your phones working. Deleting the account stops no subscription. Cancel a Google Play subscription in Google Play (Payments & subscriptions › Subscriptions), or with the "Cancel or manage my subscription" button in the Store; cancel an App Store subscription in your Apple Account settings (Settings › [your name] › Subscriptions) or with the "Cancel or manage my subscription" button in the iPhone Store. For an account created with Sign in with Apple, deletion also asks Apple to revoke the authorization given to VOKPIT (§13).

13. On iPhone

The iPhone version of VOKPIT follows this policy, with the following differences.

14. Children

VOKPIT is meant for riders of motorised two-wheelers. It is not intended for children and knowingly collects no data about them.

15. Changes

This policy changes along with the app. Any significant change is published here with a new update date.

16. Contact

The publisher of VOKPIT: [contact address to come]